How We Work With You
At Defender Home Service, we take a hands-on, transparent approach to every project. Here’s our Six-Step Process for Solar Panel Installations, Roofing, and Energy Efficiency Upgrades:
- We Listen
During your initial call, we take the time to understand your energy needs and goals. Whether you’re interested in solar, roofing, or improving energy efficiency, we use advanced technology to assess your property remotely. We then schedule an in-person consultation to dive deeper into your specific requirements. We’re here to guide you from start to finish.
- We Survey
When we meet at your property, we’ll conduct a thorough survey, inspecting your home carefully and discussing the best solutions for solar panel installation, roofing repairs, or energy upgrades. We’ll also provide clear explanations of the benefits and available options for your specific needs.
- We Design
Once we’ve surveyed your home, we begin designing a custom solution. Whether you’re installing solar panels, replacing a roof, or upgrading your home’s energy efficiency, we’ll create detailed plans, analysis reports, and drawings—at no extra charge to you. Our goal is to ensure the solution is perfectly tailored to your home.
- We Educate
Once the design is ready, we’ll walk you through it in detail. We’ll explain the system’s features, benefits, and how it will help you save money. If there’s any inconvenience during installation or while awaiting approvals, we’ll keep you well-informed so you’re fully prepared.
- We Install
Before installation, we ensure all necessary approvals are in place. A dedicated Project Manager will oversee the installation to ensure everything runs smoothly. You’ll also have a personal consultant managing your project, answering questions, and ensuring the work aligns with your expectations.
- Walk-Through
Typically, a solar system or roofing project for a 2,000 square-foot home takes about 3 days to complete. After installation, we’ll do a walk-through with you, explaining how everything works and providing necessary instructions for your new solar system or roof.